Anyone can send mail to an adult in custody with some restrictions.

We will not accept mail from:

An adult in custody in NORCOR, another corrections-monitored facility, or treatment center.

Someone who is acting as a go-between for adults in custody by taking mail received from one adult in custody and sending it to another adult in custody.

A victim of a crime that the adult in custody is in custody for. Either in pretrial or sentenced status.

On a case-by-case basis, command staff may impose restrictions on with whom an adult in custody may correspond on a personal basis.

Attention: Beginning September 1st, 2023. Your AIC (Adult in Custody’s) mailing address is changing!! All AIC personal mail is going digital!

ATTENTION: Beginning September 1st, 2023. Your AIC (Adult in Custody’s) mailing address is changing!! All AIC personal mail is going digital via “TEXTBEHIND”!

Personal mail such as letters, pictures, postcards, and drawings will now be digitally delivered to your incarcerated friend or loved one or via the AIC Tablets.

Friends and family are instructed to address all personal mail to an AIC with the following format:

a) NORCOR, OREGON

b) AIC's Full Name, AIC File Number

c) PO Box 247 Phoenix, MD 21131

NOTE: SENDER FIRST & LAST NAME & RETURN ADDRESS IS REQUIRED.

Note: To have mail assigned to the AIC in the review queue, the File# on the mail/envelope needs to match the File# in the review queue.

Friends and family are instructed to send all personal mail in the format you will find in the example below. Do not use nicknames. If you know the adult in custody’s middle name or middle initial, please include it.

a) NORCOR, OREGON

b) AIC's Full Name, AIC File Number

c) PO Box 247 Phoenix, MD 21131

Spell out the full facility name including the state of the facility. Include the full AIC’s name and FILE#.

Note: To have mail assigned to the AIC in the review queue, the File# on the mail envelope needs to match the File# in the review queue.

SENDER FIRST & LAST NAME & RETURN ADDRESS ARE REQUIRED OR WILL BE RETURNED TO THE SENDER.

Via TEXTBEHIND AIC’s may receive:

Written correspondence (except junk mail)

Postcards - Postcards may be any size the post office delivers.

Greeting cards - Cards must not contain metal, plastic, or other hard materials; be made or folded in a way that could hide contraband; or exceed 9x12 inches. Musical or popup cards are not allowed.

Pictures (Limit of 3 per letter)

Handmade drawings or pictures - Must not exceed 9x12 inches.

VIA DIRECT DELIVERY TO NORCOR FACILITY

ATTENTION: ONLY THE FOLLOWING MAY BE SENT DIRECTLY TO THE NORCOR FACILITY ADDRESS.

Legal mail& confidential mail

Pamphlets (less than 5 per letter)

Periodicals - Magazines or Newspapers

You may NOT send books directly to an adult in custody. Adults in custody CAN receive paperback books or magazines directly from the publisher (Example, Barnes & Noble, Powell’s, Thriftbooks) (this DOES NOT INCLUDE AMAZON Booksellers). Books may be up to 9x12 inches in size and must be paperback. Books may be new or used. Books must not have a plastic or metal binding.

Only the items listed above should be sent directly to the NORCOR FACILITY AND SHOULD BE CLEARLY ADDRESSED:

NORCOR

AIC FIRST & LAST NAME, FILE#

201 WEBBER STREET

THE DALLES, OR 97058

SENDER NAME & RETURN ADDRESS IS REQUIRED FOR ALL MAIL.

Contraband items. Contraband is anything jail staff do not allow an adult in custody to have unless they authorize it. It is anything not specifically approved for mailing in the “What may I mail to an adult in custody?” section above. Commonly mailed contraband items are:

Maps

Books (unless mailed directly from the publisher)

Transportation schedules, such as bus or train

Stickers and decals

Cosmetics, hair care and hygiene items

Food

Gifts

Locks of hair and ribbons

Cigarettes, matches and lighters

Dried or pressed flowers

Coupons and lottery tickets

Compact discs and cassette tapes

Items that exceed approved limits

Items from a non-approved source

Foreign substances, such as bodily fluids, lipstick, perfume, glitter, glue and anything with unusual stains or odors

Bookmarks, postage stamps, stationery, writing or drawing materials, and paper clips

Photocopies or mass - or computer-printed material – internet articles, case studies, book chapters, or magazine articles are prohibited per the digital mail center

Items with contraband content, either as words or pictures. Contraband content is anything that may threaten the safety, security, good order of the jail or may be detrimental to an adult in custody’s rehabilitation. This includes content that:

Threatens, plans, encourages or instructs in activity that is criminal or violates jail rules

Could result in physical harm to anyone

Is gang-related material

Is sexually explicit material (This is the most common reason for confiscating an item based on content. Be careful what you send!)

Is inflammatory material (This can include anything that incites or advocates physical violence against others or the supremacy or hatred of a class or group of people.)

Is code or suspected code (This can include a foreign language if we are unable to find a translator in a reasonable period of time.)

Is fraudulently marked as legal or official mail

YES! All incoming mail is subject to opening and inspection.

One of three things will happen if we find contraband in your mail:

We will confiscate it, place it in the adult in custody’s property box, and not allow the adult in custody access to it while lodged at NORCOR.

We will destroy it, if it presents a health or safety hazard.

We will confiscate it as evidence in a criminal investigation.

Depending on the degree of contraband violation command staff may restrict any future correspondence you have with an adult in custody.

***Introduction of contraband into a Corrections Facility is a Class C felony under ORS 162.185 and is punishable by up to 5 years in prison and a fine of up to $100,000.***

AIC Deposits can be made in multiple ways:

Government issued checks, or money orders from a government entity such as a Bank or the US Postal service can be mailed directly to the NORCOR Facility.

There should be NO written communication included in the envelope, only the currency. The check or money order should be made out directly to the Adult in Custody. The envelope should be addressed as follows:

NORCOR

AIC FIRST & LAST NAME

201 Webber Street

The Dalles, OR 97058

All other deposits will be made via the VIAPATH system. These deposits can be made over the phone with a VIAPATH representative (1-866-516-0115).

OR at the NORCOR Lobby VIAPATH Kiosk with cash or card.

OR online at www.gettingout.com.

These funds can be deposited for:

Commissary/Trust - This money can be used to buy snacks, stationary and postage.

Prepaid/Communication - These funds can be used for inmate outgoing calls, video visitation and sending VIAPATH messages.

BAIL - CAN ONLY BE POSTED OVER THE PHONE WITH A VIAPATH REPRESENTATIVE (1-866-516-0115) OR AT THE LOBBY KIOSK, IT CANNOT BE DEPOSITED ONLINE OR VIA THE APP.

*We will accept cash through the mail; however, it is never recommended.*

The Lobby is open for Kiosk use:

Monday - Friday from 8:00 AM - 5:00 PM

You can contact NORCOR command staff by calling 541-298-1576 during normal business hours (Monday - Friday, 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM).

No. It is the adult in custody’s responsibility to contact you to let you know they received something you mailed. Write to the adult in custody if you want to confirm delivery of an item you sent to him or her.

You can contact NORCOR command staff by calling 541-298-1576 during normal business hours (Monday - Friday, 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM) if you have a complaint about adult in custody mail. Or you may send a letter to:

NORCOR Jail Commander

201 Webber Street

The Dalles OR 97058